So it’ll be easy to find, next time…
Microsoft Word automatically changes straight quotation marks ( ‘ or ” ) to curly (smart, or typographer’s) quotes as you type. You might not want curly quotes in some cases, for example, if you’re using quotation marks to designate feet and inches. To turn this feature on or off:
- On the Tools menu, click AutoCorrect, and then click the AutoFormat As You Type tab.
- Under Replace as you type, select or clear the “Straight quotes” with “smart quotes” check box.
Note: You can find and replace all instances of single or double curly quotes with straight quotes in your document. To do this, clear the “Straight quotes” with “smart quotes” check box on the AutoFormat As You Type tab. On the Edit menu, click Replace. In both the Find what and Replace with boxes, type ‘ or “, and then click Find Next or Replace All.